Case Management - Mental Health
Wraparound is a case management process that helps families with complex needs function more effectively in their homes and communities by supporting the youth through an integrated plan. The plan is designed by the youth and their team to help them achieve their vision and focuses on strengths, needs, and culture. Wraparound is designed to teach families the skills and confidence to be independent. Clients have needs identified in two or more life domains (i.e., housing, social, emotional/psychological, educational/vocational, safety, medical). In most cases, clients referred to Wraparound would have experienced multiple treatment breakdowns and have received services from many service providers in the past.
Wraparound is a voluntary program therefore the identified client needs to consent to service.
Families can be referred following a Choice appointment. Youth and families can attend the Youth Mental Health Walk-in Clinic or call to book a single session Choice appointment. This session will focus on assessing risk, need, and immediate problem-solving, as well as determining the most appropriate service.
Professionals working with the family can also refer to Wraparound. Call for referral package.
Youth are excluded if they are in the care of the Children’s Aid Society or already receiving case management support from another program.
Francophone services offered only to children 12 and under.
Youth Services Bureau of Ottawa/ Bureau des services à la jeunesse - Orleans
2225 Mer-Bleue Road
Orleans
Youth Services Bureau of Ottawa/ Bureau des services à la jeunesse d'Ottawa
Main Hours: Monday - Thursday: 9:00 AM - 8:00 PM
Friday: 10:00 AM - 6:00 PM
Phone: 1-613-562-3004