Toronto Community Crisis Service (TCCS) - Indigenous-Led City-Wide

Type Of Service

Crisis Intervention

Program Description

A community-based service that dispatches trained teams of crisis workers to respond to non-emergency calls from people in crisis and requests for wellbeing checks, using a client-centred, trauma-informed approach.

Multidisciplinary crisis teams will respond to calls received based on the call type, location, dispatch criteria and availability of teams.

TCCS crisis workers can be identified by their green lanyard and identification card, and vehicle logo.

Access Information

Individuals aged 16 years and older can access the service by calling 211.

TCCS provides service in four intentional areas of Toronto.

Additional Information

• Program Cost: No
• Additional Cost: No
• Gender: All Genders
• Age: 16 and up
• Catchment: Locations: Toronto; North: Canadian Pacific Railway line East: Spadina Avenue and Lower Spadina Avenue South: Toronto shoreline West: Dufferin Street south to Queen Street, west to Roncesvalles, south from Roncesvalles to the shoreline
• Fully Accessible
• Languages: English
• Virtual Service: No

Location

City of Toronto - City Hall

Program Website

Website

---

Address

100 Queen Street W

Toronto

Operated By

City of Toronto

---

Hours

Main Hours: Open 24/7

---

Referral Contact Information

Toll Free: --211