Flexible Assertive Community Treatment Teams (FACTT)

Type Of Service

Assertive Community Treatment Teams (ACTT)

Program Description

Flexible Assertive Treatment Teams (FACTT) provides a flexible, recovery-oriented model of care for individuals with complex mental health and addiction needs. Care and treatment can be “flexed” based on the needs of the individual.

Focused on:
- personal goal and recovery planning
- supportive and therapeutic counselling
- crisis intervention and crisis management
- service coordination and health system navigation
- assist in acquiring and maintaining housing
- guidance in financial assistance and money management
- health monitoring via FACT team nurses (i.e. injections, diabetes, medication delivery)
- life skills and relationship building
- psychiatric care

Access Information

Referrals to this program are made through Here 24/7 and they are brought to the Community Triage Group which meets weekly to review individuals that are referred by Here 24/7. The community intake process is made up of mental health service providers within the region.

Call or complete the online referral form.

Access to the program is based on the FACT standards guidelines.

Additional Information

• Program Cost: No
• Additional Cost: No
• Gender: All Genders
• Age: 18 and up
• Catchment: County/District/Region: Regional Municipality of Waterloo
• Partially Accessible
• Clients will be seen in accessible environment.
• Languages: English, Interpretation Services
• Virtual Service: Yes

Location

Thresholds Homes and Supports - Kitchener

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Address

236 Victoria Street N

Kitchener

Operated By

Thresholds Homes and Supports Inc.

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Hours

Main Hours: Monday - Friday: 8:30 AM - 4:30 PM
After hours calls to be directed to crisis line.

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Referral Contact Information

Central Access - FAX: 1-844-437-3329

Central Access - Toll Free: 1-844-437-3247