Flexible Assertive Community Treatment Teams (FACTT)

Type Of Service

Assertive Community Treatment Teams (ACTT)

Program Description

Flexible Assertive Treatment Teams (FACTT)provides a flexible, recovery-oriented model of care for individuals with complex mental health and addiction needs. Care and treatment can be “flexed” based on the needs of the individual.

Focused on:
- personal goal and recovery planning
- supportive and therapeutic counselling
- crisis intervention and crisis management
- service coordination and health system navigation
- assist in acquiring and maintaining housing
- guidance in financial assistance and money management
- health monitoring via FACT team nurses (i.e. injections, diabetes, medication delivery)
- life skills and relationship building
- psychiatric care

Access Information

Referrals to this program are made through Here 24/7 and they are brought to the Community Triage Group which meets weekly to review individuals that are referred by Here 24/7. The community intake process is made up of mental health service providers within our region.

Access to the program is based on the FACT standards guidelines.

Additional Information

• Program Cost: No
• Additional Cost: No
• Gender: All Genders
• Age: 18 and up
• Catchment: County/District/Region: Regional Municipality of Waterloo
• Partially Accessible
• Clients will be seen in accessible environment.
• Languages: English, Interpretation Services
• Virtual Service: Yes

Location

Thresholds Homes and Supports - Victoria Street

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Address

236 Victoria Street N

Kitchener

Operated By

Thresholds Homes and Supports Inc.

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Hours

Main Hours: Monday - Friday: 8:00 AM - 8:00 PM
Saturday - Sunday: 8:30 AM - 12:00 PM
After hours calls to be directed to crisis line.

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Referral Contact Information

Central Access - FAX: 844-437-3329

Central Access - Toll Free: 844-437-3247