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Extraordinary Needs Program (ENP)

Type Of Service

Support Within Housing - Mental Health

Program Description

The Extraordinary Needs Program (ENP) facilitates the transition of individuals with complex mental health and other needs from hospital to an appropriate living arrangement in the community, with individualized supports reducing over time as the person stabilizes.

This program provides a supportive environment, with individual bedrooms and a shared common space, designed to meet the needs of tenants with complex needs.

Access Information

To access this service, individuals must have:
- a diagnosed or diagnosable serious and persistent mental illness
- be currently admitted to hospital and designated as Alternate Level of Care (ALC)
- and/or have displayed a pattern of behaviour which repeatedly puts themselves and/or others at risk, which is a barrier to housing stability.

Referrals to the Extraordinary Needs Program are completed by hospitals or community organizations. A referral package is available by contacting the referral organization or contacting Thresholds.

Referral Application

http://www.thresholdssupports.ca/userContent/documents/Extraordinary%20Needs%20Program%20Referral%20Package%20(Dec%202022).pdf

Additional Information

  • Program Cost: No
  • Additional Cost: No
  • Gender: All Genders
  • Age: 18 and up
  • Catchment: Ontario Health Regions: West (Waterloo Wellington)
  • Fully Accessible
  • Languages: English
  • Virtual Service: No

Location

Thresholds Homes and Supports - Victoria Street


Address

236 Victoria Street N

Kitchener

Operated By

Thresholds Homes and Supports Inc.


Hours

Main Hours: Open 24/7


Referral Contact Information

Phone: 519-742-3191 ext. 1471