Crisis Response Line

Type Of Service

Crisis Intervention

Program Description

Crisis Response offers a 24/7 mental health phone line for the entire Northwestern Ontario Region. Anyone residing from Kenora east to Wawa can access the regional crisis phone line 24/7.

Trained staff are available to respond to calls or texts to listen, provide support and assist in finding solutions and offering resources to all incoming calls with their primary focus on assessment and mitigation of risk. This component of the service gathers information, completes telephone assessments, screens, triages, and provides callers with relevant information, assistance or direction in order to pursue crisis resolution.

Access Information

Anyone can call or text the Crisis Response Line.

Additional Information

• Program Cost: No
• Additional Cost: No
• Gender: All Genders
• Age: All Ages
• Catchment: County/District/Region: Kenora District, Rainy River District, Thunder Bay District; Locations: Wawa
• Not Accessible
• Languages: English
• Virtual Service: Yes

Location

Canadian Mental Health Association (CMHA) Thunder Bay Branch - 28 Cumberland Street N

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Address

28 Cumberland Street N

Thunder Bay

Operated By

Canadian Mental Health Association (CMHA) Thunder Bay Branch

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Hours

Text: Open 24/7Telephone Hours: Open 24/7

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Referral Contact Information

Phone: 1-807-346-8282

Toll Free: 1-888-269-3100

Text: 1-807-346-8282

FAX: 1-807-345-4458