Psychiatric Emergency Services (PES)

Type Of Service

Crisis Intervention

Program Description

A 24-hour service physically located in the Emergency Department. The team provides rapid triage, assessment, management and disposition for the adult mental health patient who required these services while in the Emergency Department. Designed to provide a safe, secure, and integrated environment where these assessments can take place.

Access Information

Patients experiencing a psychiatric crisis can present at the emergency department requesting assistance. However, to avoid delay, patients should come to the Toronto Western Hospital site of the University Health Network as there are no services at the Toronto General Emergency Department.

Additional Information

• Program Cost: No
• Additional Cost: No
• Gender: All Genders
• Age: 16 and up
• Catchment: Ontario
• Fully Accessible
• Languages: English, Interpretation Services
• Virtual Service: No

Location

Toronto Western Hospital

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Address

East Wing, 9th Floor

399 Bathurst Street

Toronto

Operated By

University Health Network

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Hours

Emergency Department Hours: Open 24/7
ER services operate 24/7. Crisis clinicians work between 0800 and 2300 seven days a week, as well as psychiatric registered nurses, psychiatric assistants, staff psychiatrists and residents who provide coverage 24/7.

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Referral Contact Information