Supportive listening is a technique that enables a person to demonstrate concern during a conversation. Whether it is a client, a friend or even a co-worker, supportive listening has the ability to deepen connections in addition to defusing and clarifying thoughts. It is a skill that can enhance the quality of a relationship. Being heard, understood, and respected builds a foundation for future conversations. LISTENING A conversation can start simply enough with one question: can I talk to you?”. But what is really being asked is “will you listen to me?”. There is a connection that can take place when a person feels safe to share feelings and experiences, and know they’re being heard. A catharsis occurs when two people are engaged in a productive conversation. When done with skill and care, a person in need of a listening ear can leave the conversation feeling like some of the emotional burden is lifted and perhaps the situation will be less overwhelming. Sometimes it takes ...